Wynn Macau Career Direct Hiring: Front Office Service Agents (Hotel Jobs)

Are you currently looking for a good job opportunity in Macau?

Good news! Wynn Macau has recently announced their job opening for Front Office Service Agents and all interested and qualified individuals are welcome to apply.

If you have what it takes to work in a world-class hotel and you want to experience life in the beautiful country of Macau, this could be your long-awaited chance, so don’t miss this out!

Take a look at the requirements, qualifications, and job description and find out if this Front Office job is well-fit for you.

Service Agent – Front Office


  • Experience: Applicants must have a minimum of 1 year Front Office experience  in a 4 or 5 star hotel
  • Education: Applicants must have a Diploma, preferably major in Hospitality or Tourism
  • Knowledge/Certificates: Applicants must be knowledgeable in Cash handling and basic accounting
  • Language Ability: Applicants must be fluent in spoken and written English, Cantonese and Mandarin. Other foreign languages would be an advantage.
  • Computer Skills: Applicants must be proficient in MS Office with knowledge in using Fidelio and Opera.

Job Description: 

  • Service Agents or Front Office Agents are expected to perform all functions required by the Front Office including:
    • registration of guests in and out
    • amending and making room reservations
    • giving city, activity and restaurant recommendations
    • providing directions
    • manage phone activity and responds to guest inquiries
    • monitor stock levels of forms, key cards, resort maps and brochures and arrange restocking when required
    • checking room status
    • resolving minor guest issues
    • treat all guests equally with a warm, professional and welcoming manner.

How to Apply for a Job Directly at Wynn Macau Hotel

You can directly apply for a job at Wynn Macau Career page. To do this, you must first register for an account so that you can have your own username and password, which you will use every time you log in to Wynn Macau website.

Here’s what you will do:

Step 1 – Go to Wynn Macau website at http://wynncareersmacau.com.

Step 2 – In the main navigation menu, click Featured Careers, and select the job category that you would like to apply for. For Example, Hotel & Retail.


Step 3 – Click the job or career under the Wynn Macau or Wynn Palace.


Step 4 – Read the job description, qualifications, and requirements.

Step 5 – If you are interested in the job and you think you are qualified, click Apply to Job at the bottom of the page. You can also save it for later or share it to your friends.

To apply for this job, click here.


About Wynn Macau

Wynn Macau is considered Asia’s leading Las Vegas-style luxury resort and it holds the distinct honor of being rated among Forbes Travel Guide’s most elite group of properties worldwide for garnering Five Star awards in hotel, dining and spa.

Wynn Macau has more than 1,000 exquisitely furnished rooms and suites, Michelin-star restaurants, two lavish spas, an outdoor swimming pool with luscious gardens, the most fashionable names in luxury retail and exciting entertainment.

For more information about Wynn Macau, you may contact them through the following options:

  • Address: Rua Cidade de Sintra, NAPE, Macau ( Team Member Entrance )
  • Contact Number: Tel: (853) 8986 6222
  • Email Address: recruit@wynnmacau.com
  • Website: www.wynnmacau.com

Disclaimer: YKN is not an agency and is not affiliated with Wynn Macau. This post is for information purposes only. For inquiries and application, please coordinate or apply directly at Wynn Macau Hotel.

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