How to Fix ABS CBN TV Plus No Signal Issue

Are you getting the ABS CBN TV Plus No Signal error?

Have you tried fixing it yourself but you just couldn’t solve it?

Actually, I have also encountered No Signal error and after trying a few things, I finally got this issue solved.

And today, I’m going to share with you the same steps I did to solve this issue.

What is ABS CBN TV Plus? 

ABS CBN TV Plus is a Philippine encrypted digital terrestrial television provider owned and operated by ABS-CBN Convergence, a subsidiary of ABS-CBN. (Source)

To avail of the service, users must buy an ABS-CBN TV plus set-top box or cable box.

As of February 2019, TV plus has sold over 7 million units of its set-top boxes.

Why People Like ABS CBN TV Plus? 

The TV Plus has made a lot of Filipinos happy by allowing them to access and watch various channels on their TV sets without having to pay for the monthly cable TV subscription fee.

Many Filipinos have saved a lot from their budget because they only needed to purchase the TV Plus box and once it’s installed and set up, they can use it everyday for as long as they want without any further payments.

People like the TV Plus because it provides clear local TV channels and exclusive channels. So much clearer than your normal TV antenna.

This black box is compatible to any TV, whether you still have your old CRT or DLP to Flat Screen and Plasma, you can watch TV channels at your convenience.

Where to Buy ABS CBN TV Plus

You can buy the TV Plus black box online from the official TV plus website for ₱1,499. You can pay it Cash on Delivery or you can pay using your credit card.

You can also purchase it at online shopping sites like Lazada and Shopee.

If you go to appliance centers, you may also find TV Plus black box available for sale.

ABS CBN TV Plus Installation Guide

Installing of the TV Plus is very simple. Just connect the cables that with it including the power cable, the video and audio cables, and the antennae.

There is also a manual that comes with the black box so you can easily follow the instructions.

Or you may watch this video on how to install or set up your black box.

How to Solve ABS CBN TV Plus Issues

Always make sure the TV source has been selected properly or else it cannot display the signal from the TV plus black box.

But sometimes, you may encounter issues with your TV or TV plus which may give you a blank screen, no signal, or sometimes no kapamilya channels lineup shown on your TV.

This article will guide you how to fix your TV and TV Plus issue.

Just follow my step-by-step procedure accordingly.

If you have questions, just leave a comment down below and I’ll answer your question as soon as I can. Don’t forget to like YKN FB page when you find this article helpful.

If you have a blank screen or no signal from your TV, follow these steps:

1. Check if the cable is properly connected from your TV plus black box to your TV. Make sure the TV plus black box is on.

2. From your TV remote, find the “Source” button, then press it.

3. Choose which cable you’re currently using for your TV plus black box. In this picture, I’m currently using an AV cable for my TV and TV plus.

My advice, just use either HDMI or AV cable. I didn’t see any difference between the two when it comes to picture and audio quality.abs-cbn-tv-plus-black-box

If you have no Kapamilya Channels in your TV lineup, follow the steps below:

1. From your abs cbn tv plus remote, press the “MENU” button.

2. Choose “SETTINGS” from the menu.abs-cbn-tv-plus-black-box

3. Select “INSTALLATION“, then “Factory Reset” option.abs-cbn-tv-plus-black-box

4. Enter the PASSWORD, type 0000 then click “YES” to reset.

5. Go to “INSTALLATION” menu again, select “MANUAL SEARCH” and set the “FREQUENCY” to 647143, then press “OK” button to scan.abs-cbn-tv-plus-black-box

Note: If you’re living outside of metro manila, choose your location frequency below:

ABS-CBN Manila 647143
ABS-CBN Baguio 587143
ABS-CBN Central Luzon 533143
ABS-CBN Iloilo 611143
ABS-CBN Negros Occidental 611143
ABS-CBN Cebu 611143
ABS-CBN Cagayan De Oro 533143
ABS-CBN Davao 521143

6. Once the SCAN is 100% completed, click the “EXIT” button.

If you’re still have missing channels, do the autosearch below:

1. Go to “INSTALLATION” menu again, this time select “AUTOSEARCH” from the options.


2. Wait till 100%, it may take you 2-3 minutes to complete. Then press “EXIT” button once finished.

If you have other concerns, you may always contact Abs Cbn Tv Plus hotline at 488-8888 (Landline), 23661(TEXT) or via email.


  • How much is abs cbn tv plus? You can get one for just a one-time payment of Php 1,499. (No monthly fees)
  • How to avail abs cbn tv plus? You can buy one from any malls or authorized sellers in the country.
  • How to update abs cbn tv plus? You will receive a notification if there’s a new update for your TV plus. Just accept the update and you’re good to go.
  • How to activate abs cbn tv plus KBO? Follow the steps below:

1. Press “SCAN / MAIL” button from your TV Plus remote.
2. Using your ABS CBN Mobile prepaid SIM, text KBO (TV Plus Box ID) to 2131.
3. You will receive an SMS notification and you need to reply “KBO YES” to complete the registration.


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  1. Bakit nawala abscbn channels

  2. 1 channel lng po napapanuod ko abs cbn ,, pag naglipat ako channel bigla din sa nawawalan ng signal,,, pag ginamit ko yung remote hindi maka adjust ng volume,, tas nag weak automatic signal then. It takes minute para maibalik sa abs cbn

    • Try to adjust the antenna then run mo ulit scan.

    • Ludy tabadero says

      Kung sta rosa laguna po ako un bng png metro manila pa din frequency ang susundin ko 647143? . .mas nsasagap pa cgnal ng chanel 7 un abscn lagi nawawala

  3. Pag press ko nmn yung scan button,,, nawawalan ulit ng signal tas takes minute bago maibalik sa abs cbn,, isang channel nlng napapanuod ko,, pagnilipat ko sa ibang channel bigla ulit din sya nawawalan tas balik sa abs cbn

  4. Sira ang tv plus abs cbn channels dito sa Baguio!!! Pa putol putol! Please paayos naman!!!

    • Hi, If you have other concerns, you may always contact Abs Cbn Tv Plus hotline at 488-8888 (Landline), 23661(TEXT) or via email.

      • Sir panu po un nag blank na po screen ng TV ganun po ba pag wala cgnal .anu po Kaya masuggest nyo para maboost po signal dto Batangas area tanauan Batangas po nawawala po abs CBN yet at cinemo .nagging etc po channel 1 at ung ibng channel iba na din po

        • make sure nakalabas yung antenna nyo sa bintana at walang bubong. then scan nyo po ulit yung mga channel.

  5. Hi, what do i need to do my tv plus box isn’t working. No signal showing up on the tv but the box has a green color. Please help.

  6. Rafh gaite says

    Nawala po lahat ng channel. Bat po ganun? Tsaka saan po mahahanapxng yung source sa remote? Dalawa po tv plus namin and yunh isa po brand new. Pareho di nagana. Salamat po

  7. Hi po yung tv plus po namen ayaw po mag on naka red light lng po ayaw mag green ayaw din po mag upgrade ..hnd po ma complete ang pag upgrade

  8. Signal locked tska e014: capture data timeout nlabas sir hnde mgupgrade pano po ba to

  9. Same po red ligth lang tv plus ko konting help naman po salamat

  10. John Villarina says

    hindi ma upgrade wala kasing signal! grabe kayo channel 2 kayo tapos puro channel 7 at 11 ang nasa tv plus namin.

  11. Bakit ganun GMA at GMA news TV nalang ang maaasahan ng ABS CBN TVplus namin. Nasa valenzuela lang naman kami. Ano kaya problema nito?

  12. ryan cordez says

    E48 no signal nlabas s screen nmin pano po gagawin dyan TIA.

    • Sa amin din ng E48 tpos ung channel 1 naming naging GMA na after nmin e reinstalled…. Ano po ba problema nito wla na bang solution??? Haist

  13. Glen belza says

    Sir bat po hndi nailaw ung red light ng tv plus namin. Kht ok nmn ang cord at nkasaksak nmn.

  14. Shaira T. Kwan says

    Hi Sir Juan, after fallowing yung methods sa taas puro GMA na lang ang napapanuod namen kahit channel 1, 2,3, 4 or kahit anong channel number GMA ang lumalabas. Thanks please response po.

  15. Shaira T. Kwan says

    Okay Thank you po.

  16. Chaiden Digap says

    No signal nagpapakita sa tv. Red light lang nagpapakita sa TV Pus. Dapat Green light db?

  17. bakit po kaya ayaw iaccept ung 0000 na password?

  18. Cristina. Caparas says

    Bkt po lumalbas s tv plus nmen pg mag upgrade E004:tuner tune error.pno po ggwin.slamat

  19. Jill Ann R. Panganiban says

    BAKIT wla pa rin lumalabas na mga channel ganung me signal nman po? channel 7 lang meron

  20. Mel Velasquez says

    how to fix po ota downloading data timeout then nka red light ok nmn dati

  21. Bkit gnon? My power nman ung tv plus ko. Tpos my sound lumilipat dn xa pero black screen lang ung nkalgay tpos no signal nkalagay
    Ano kya prob 2months ko lng nagamit

  22. Bkit yung tv plus ko my power my sound nlilipat khit saang chanel pero wlang display no signal nkalagay
    2months plang sya

  23. Ludy tabadero says

    Gma kumpleto chanel 2 wla ginawa.koI n.lhatI ng, guide nyo wla pa din.masagap nkakapikon lng ayusin nyo sna seebisyo nyo nkakaloko lng kc bumili kmi wlang pakinabang

  24. rodora marmeto says

    sir patulong naman po..2 days ko na po inaayos itong tv plus ko..i follow all the instruction.pero failed po nakalagay.E48 po ang naka lagay.ano po gawin ko..dati po ok naman sya..please help po.d ko na napapanood ang sinusubaybayan kong programa..taga iloilo po ako.thanks po.

  25. Jane Espeña says

    Hi po…. 3 days ago simula nung nawala yung ABS-CBN channel like 1-6 sa tv plus namin.. i did all the guides , pero ganun pa din. scan na ako ng scan but still wala pa din. mas lalong nawala yung channel ng ABS. nakalabas naman yung antenna ko. please help po.

  26. Bakit ganun po ung tv plus namen kulay green na cia pero wla pa din signal ilan beses ko na din ciang pinatay.. please pa help po

  27. Norissa Estrada says

    Same here, problem din TVPlus ko which is E014:Capture data time out. Sana hindi ganon if may mga feature na kailangang sa box at para maupgrade sana there’s an option “go to upgrade” or “no thanks” para we choose “no thanks” kesa hindi nagagamit dahil hindi nagdodownload successfully. I’m so disappointed kasi it takes time to go to your service center just to fix the problem.

  28. bakit halos pare parehas issue namin? paki ayos naman, sakin din gma saka gma news tv lang meron

  29. Bakit po di sya mamanual scan. Strenth is 5, quality is 13, then E41 lang po nakalagay?please help! Thanks

  30. Un sakin din po isa TV Plus panay GMA at TV News lang po.. Samantala Ok naman po sya this past Few Weeks
    Pero un isa ko Po TV Plus OK naman po

  31. sa akin ganun din red light lang, tapos E004: Tuner Tune Error, OTA: No HL or destroy
    ang masakit wala ako work at pinag ipunan namin ng matagal ang 1,499. biglang tamlay ng mga anak ko tuloy
    masaya na sana sila pagdating ng TV plus. pag saksak ko di naman nagana.

  32. hi sir.. im here in davao area.. E48 with no signal talaga kahit anong taas sa antenna .. may mga mataas naman na strength at quality nasasagap nya pero til the end search failed parin … di namin alam ano pang gawin .. patulong po sana

  33. hi sir.. im here in davao area.. E48 with no signal talaga kahit anong taas sa antenna .. may mga mataas naman na strength at quality nasasagap nya pero til the end search failed parin … di namin alam ano pang gawin .. patulong po sana.. thanks in advance

  34. Hi, patulong naman Sir after kasi palitan yung antenna ng tv plus namen lagi na syang search failed kasi nireboot na namen tas scan ng scan ayaw pa din. digital naman yun antenna na nilgay.. ayaw pa din nasa labas na antenna ano dapat gawin?

    • Roveelyn pantoja says

      Samin din E41 lang kahit anong gawing scan,nachecked nadin lhat ng connectors buT still di padin nagfufunction wala lahat ng channels,.

  35. What happen po? May problem sa tv plus namin error: e014 capture data time out. Ano po gawin?

  36. Hanz Kristofer Fernandez says

    Nag black and white screen dati naman colored

  37. Gud day po bakit po yung ibang channel ng tv plus nmin “this channel is encrypted by another network?” Ang lumalabas?

  38. Try this solution for E48 no signal or any E# display on your screen.
    First click menu button on tv plus remote control. Next, go to settings. Then, proceed to location. Change the location on your current location. EXIT AND CLICK SCAN ON THE REMOTE CONTROL. WAIT and it might be the solution. Read and follow the instruction display on screen. Thanks!

  39. kristoffer says

    ilang signal strenght at quality po kailangan para masagap ang ibang channel..ksi 15 channel po ang na scan ko tapos…7 lng din ang lumalabas pg tpos mg scan

  40. Hi .. ahmm paki help naman oh .. Hindi kac gumagana ang black box namin nang i transfer namin ito sa ibang tv .. Ganito lang palagi lumalabas ” NO SIGNAL. CHECK THE EXTERNAL INPUT OR SELECT ANOTHER INPUT USING THE INPUT BUTTON .. ” Paano po ba ito ? Paki sagot naman .. Salamat

  41. Michele dabu says

    Totally wala na sya makuhang channel,as in 0..ginawa ko na lahat ng trouble shoot,nilabas ko na din antenna,nakailang reboot at scan na rin ako,bigla na lang nagkaganito tv plus ko

  42. E48 no signal. Nilabas ko na rin yung antenna pero no signal pa din po

  43. Nag register kami sa kbo today nag reply naman yung 2366 na registered na kami pero bakit ganun wala pa din mga movies

  44. may ganung issue rin po ako sir. puro gma ang malinaw. abs putol putol. oras na cguro na palitan pangalan to GMA TV plus dahil weak signal ng ABS.

  45. E014 signal lock.. Captured data timeout.. Lageng gnyan lumalabas.. Ok nmn ung frequency mataas din yung antenna pero sa huli failed pa dn.. Paano ba masosolusyunan yan

  46. Good day, sir. Ask ko lang kung bakit nag fifreeze ang tv plus while i’m watching programs. Ang ganda pa naman ng movie central channel. Thanks for your help.

  47. Hi, how to fix “E48 and E52 No Signal”?

  48. Hi I tried every troubleshoot available on internet, I rven bought a coaxial extension for my antenna, im in general trias cavite now, but no matter what I do the scan fails. what can u recommend?

  49. Hi sir,
    No hl or destroy po yung nakalagay pag inopen po namin yung tv plus..nasa cagayan de oro po kami..tuner tune error..update daw po and need usb..d naman ma.upgrade..ano po dapat gawin?

  50. Hello po. Pa help nman po. Kc po tv plus ko wlang signal E48 no signal ang nalabas. Finollow ko po lahat ng instruction. Tas ayaw nman din mag scan. Antagal pinag ipunan tas maging ganto lang. .pls help po. Antaas na ng antenna ayaw pa din..

  51. nawala po signal sa tv plus namin meron lang dalawang channel gma lang at yung sa gma din na news, bulacan area po, anong gagawin namin dito?

  52. allan reston says

    Im also a tv plus user..but yung signal is gma7 and others channel but unfortunately bakit walang abs cbn at sports abs cbn. naka green namn pero no display..
    Patulong naman…

  53. Hi, Tanong ko lang po kasi kusang lumilipat yung TV Channels kahit hindi pinipindot yung remote control. Anu po ba gagawin don mga Sir/Ma’am?

  54. Godeharda ruquiz says

    Paano po gagawin nakalagay po no signal ang screen black din po…kahit ano na po press ko wala po dipa din. Gumagana

  55. kenneth valdivia says

    kakabili ko lang ng tv plus. yung monitor ko is naka PAL connection umiikot yung screen display. nasa labas na din ng bintana yung antenna. pano po maayos yung PAL connection to NTSC

  56. Hazel Lhoraine Babasanta says

    Hi air. I just want to ask if, what should I do when there is no abs-cbn channel and exclusive channel in the channel list of my tv plus? There is only 24 channel in it.

  57. ronnie urbano says

    hi sir ang concern ko lang po ang tv plus ko kase malakas ang signal pero bakit putol putol yung audio at saka video pero yung tuning nya ok nman. ano kayang problema? sana po masagot kase kahit anong gawin ko ganon parin ang lumalabas chopy ang audio at video.

  58. hi sir ang concern ko lang po ang tv plus ko kase malakas ang signal pero bakit putol putol yung audio at saka video pero yung tuning nya ok nman. ano kayang problema?

  59. I assure na nka lagay sa tv1 ung rc1 at priperly connected dn sa tv plus i press the menu button sa tv plus remote pero no signal pdn 🙁 anu kya possible issue ng box? Tv is working fine. I tried antena and it works…

  60. Joan garbin says

    Akonga den dto sa cavite tv plus pero gma at gntv lng napapanuoran

  61. Joan garbin says

    Saka ung palabas sa cinemo paolit olit pinapalabas nakakasawa den

  62. Marian Sunga Salaysay says

    Bakit po signal error ang nag flaflash sa screen,, gma lang po ang may sagap

  63. Hi. Ask ko lang po ano po ibig sabihin ng orange na ilaw sa tv plus. Ang ilaw lang kasi na lumalabas sa tv plus namin ay dalawa, color red sa right and color orange sa left. Paano po ito ayusin. Walanv color green. Sana po matulungan ninyo ako. Salamat po.

  64. rodolfo DELA cruz jr says

    hello po naka red lng ung tv plus box hindi siya nag green tapos no signal siya .. para lng po siya nkapatay tapos pag iniwan siya naka red minsan nag blink ung red .. ano po kaya sira niya??

  65. Baket po no signal lumalabas sa tv screen namin? sira na po ba ung antenna pag ganun?

  66. Bakit walang indicator light ang box mismo?

  67. Wilhelm apinan says

    bakit biglang nag.No HL or destroy ang tv plus namin?pati kapit bahay namin ganun din. Blue screen at yan ang nkalagay na no hl or destroy. Nag auto reboot pero walang nangyari.


    Good morning. Ask ko lang po ayaw npo gumana ng tv plus ko since last saturday May 9, 2020. Bigla pong namamatay. Hinde naman po mascan hanggang ayaw n cyang mg red. Ano po dapat gawin? May pag asa pa po ba ito? Please pa help po. Thank you!

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